Yes. Custom Firmware (CFW) is for running homebrew, backing up your own legally owned games, and hardware preservation. We do not support or provide pirated content.
Absolutely not. We provide the service of modding the console and setting up the software environment. We do not distribute copyrighted game files (ROMs/ISOs). You must provide your own backups.
Most orders are completed and shipped back within 2-3 business days of us receiving your console. You will receive tracking updates throughout the process.
No. Please send only the console unit itself (and the GamePad if it's a Wii U). Keeping your cables and controllers at home saves on shipping costs and prevents potential loss.
You cover the cost of shipping the console to us. We cover the cost of return shipping (Standard Ground) via USPS or UPS.
Modern modding for Wii and Wii U is very safe. We install protections (like Priiloader and DNS blocks) to prevent official updates. Plus, official servers are offline; you will be using fan-servers like Pretendo or Wiimmfi, which are built for modded consoles.
Yes. If you choose a tier that doesn't include storage, you can provide your own. We recommend name-brand SD cards (SanDisk, Samsung) formatted to FAT32. For hard drives, we recommend drives with external power sources or a Y-cable for stability.
We provide a full digital NAND backup for every service. This file is your "safety net" and can be used to restore your console to its exact factory state if a software brick ever occurs.